Omnicell, Inc. Technical Service Engineer in Newport, United Kingdom

Technical Service Engineer

Description

Technical Support Engineer

Are you a Technical Support Engineer who is who is conversant with the likes of vending machines, Printers / PC hardware and bored of your daily routine, have a passion for technology, keen to enhance your skills, likes solving a problem and a people person full of energy?

The Technical Support Engineer will be responsible for maintaining and supporting Omnicell systems at customers, predominantly (but not exclusively), on the South Coast Area.

The role will involve carrying out scheduled maintenance and dealing with ad hoc support calls, either remotely or on-site. This will include replacing parts, fault finding, performing quality and safety checks, tidying and counting stock.

You will be required to provide out of hours cover for evenings and weekends on a rota basis.

On occasion you may be required to join our Project Teams assisting with the installation and configuration of Omnicell systems

Responsibilities:

  • This is a hands-on technical role for which you will need to have practical and technical skills.

  • Very important personal qualities will include your ability to think on your feet.

  • We are a company which prefers to promote from within and so a Service Engineer’s career can progress into a Commissioning/Installation Engineer and Project Management.

  • You will need to live near or within easy commuting distance of the South Coast of England where most of your work will be based. The role will occasionally involve travel further afield to hospitals across the UK and there will be occasional nights away from home.

  • The role comes with a commercial vehicle for business use only.

Required Knowledge and Skills:

The successful candidate will have the following skills:

  • This is a hands-on technical role for which you will need to have practical and technical skills.

  • Very important personal qualities will include your ability to think on your feet.

  • We are a company which prefers to promote from within and so a Service Engineer’s career can progress into a Commissioning/Installation Engineer and Project Management.

  • You will need to live near or within easy commuting distance of the South Coast of England where most of your work will be based. The role will occasionally involve travel further afield to hospitals across the UK and there will be occasional nights away from home.

  • The job comes with a commercial vehicle for business use only.

  • Must understand basic verbal instructions

  • Speak clearly and listen (hearing)

Basic Qualifications:

  • Relevant High School Education

Preferred Qualifications:

  • Must have relevant industry experience as a Field Service Technician or Engineer.

Work Conditions:

  • Field Based

  • Will be required to work additional hours as required for call outs and out of hours triage

  • Must be able to stand, sit, walk, reach, climb, balance, stoop, kneel, and crouch

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Omnicell will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.