Omnicell, Inc. Project Deployment Manager in Irlam, United Kingdom
Project Deployment Manager
Project Deployment Manager
The Project Deployment Manager (PDM) is part of the Omnicell International PMO and a key customer facing role which has a minimum of 3 or more years of experience in healthcare, managing software solutions or healthcare equipment implementations. The Omnicell PDM manages all aspects of the project and communications throughout the life of the project. The PDM is responsible for managing the revenue, timelines, resources, expectations, and milestones for Omnicell solution implementation.The role will work across sales and operations toanalyse customer operational requirements and system capabilities to propose effective solutions. The position will assist with developing and executing change management strategy (communication, buy-in, training, technical support) to enable a smooth implementation of new systems and enhancements.
Overall project accountable as the project and customer owner. Accountable for project quality, on time and on budget.
Holds responsibility for development of standard project documents such as statement of work, project plan, issues management log and customer acceptance criteria.
Manages the project team that can include multiple other resources from various teams for the lifetime of a project and also be the single delivery resource covering all aspects of implementation
Assessing current practices, collecting information and analysing customer needs to determine correct solutions.
Assist in design and implementation of new projects by analysing customer requirements
Develops and drives adoption of standard implementation plan development through first of kind deployment and NPI
Mentors other project managers on standard processes and deployment tools
Ability to install and configure solutions to customer requirements as part of the wider implementation team.
Tests configuration and workflow changes. Develops test scripts. Performs unit, system, and integration testing per standards and documents outcome.
Assists with the planning, implementing, testing, training and support of customer implementations.
Manages change requests and their impact to overall project timeline and project costs.
Conducts training with end users – either one on one or group sessions.
Provides go-live support and post go live support to ensure customer is successful with implemented solution.
Liaise and co-operate with other regions.
Over 3 years of working within either the pharmacy or technology deployment industry
Minimum two (2) years’ experience working with clinical applications, including design, testing, and training preferred.
Persuasive and effective communication skills with ability to work across multiple internal and external teams
Willingness to travel approximately 30% of total time between regional offices and customer sites
Must hold a Bachelor’s Degree relevant to in the area of Pharmacy or technology related to Omnicell solutions
Hold a current PMP certificate or agree to obtain one within 6 months of start date.
Must be fluent in English
Previous and substantial experience in a healthcare especially in retail or hospital pharmacy
Has previous experience of automation and software solutions and their implementation
Qualifications/Experience in the area of Nursing/Pharmacy
Ability to speak other languages highly advantageous
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
Omnicell will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.